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Privacy Policy & GDPR Statement

At Mentoris, we value your privacy.

Last Updated: September 28, 2025

Mentoris (Mentoris Technologies) takes the responsibility of protecting its users' privacy and personal data seriously. This document contains information on how your data is collected, processed, and protected.

1. Data Controller and Contact Information

This Privacy Policy and GDPR Statement is provided by Mentoris (Mentoris Technologies). This text applies to all trainer sites using the platform. Trainers are not technically responsible for the security of data on the platform infrastructure; this duty is fulfilled by Mentoris as the infrastructure provider.

2. Collection and Processing of Personal Data

Personal data provided through our website and applications may include:

  • Identity information (Name, surname)
  • Contact information (Email address, phone number)
  • Payment information (via secure payment providers)
  • Other data shared within the trainer-student relationship (Training notes, physical measurements, etc.)

Your data will only be processed for the specified purposes and in accordance with legal requirements.

3. Use of Personal Data

The personal data we collect will be used for the following purposes:

  • Provision, management, and continuity of services
  • Fulfillment of user requests and technical support
  • Customer support and communication processes
  • Fulfillment of legal obligations
  • System security, debugging, and service improvements

4. Sharing of Personal Data

Your personal data may only be shared with third parties in the following cases:

  • Due to legal requirements and requests from official authorities
  • With our service providers (Payment infrastructure Stripe, cloud server services, etc.) within a contractual framework
  • With trainers, for the purpose of providing services to their own students (Limited only to relevant student data)

5. Trainers' Access to Student Data

Trainers can only access the personal data of their own students. This data is used as necessary while providing training services (e.g., Name, contact, training history). This access is provided solely for managing training activities. Trainers' access to student data is logged by Mentoris and protected by security measures.

6. Storage and Security of Personal Data

Your personal data will be stored only for as long as necessary for the specified purposes and to fulfill legal obligations. To ensure the security of your data, technical measures at international standards such as SSL encryption, firewalls, and access control are taken.

7. User Rights

In accordance with GDPR and relevant legislation, you have the following rights regarding your personal data:

  • Right to access your data
  • Right to rectify and delete your data (Right to be forgotten)
  • Right to object to the processing of data
  • Right to request your data in a portable format

To exercise these rights, you can contact us at [email protected].

8. Cookie Policy

Cookies on our website are used to improve user experience, ensure session security, and collect analytical data. You can review our Cookie Policy page for detailed information.

9. Protection of Personal Data

Necessary technical and administrative security measures are taken for the protection of your personal data. End-to-end encryption and security protocols are used to protect your data against unauthorized access.

10. GDPR Information Text

Within the framework of the General Data Protection Regulation ("GDPR"), as Mentoris, we undertake to provide the necessary information when collecting and processing your personal data. In this context, our purpose in collecting and processing users' personal data is to provide services more effectively and to fulfill legal obligations. Your data will not be shared with third parties unless necessary and legally permitted.